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Privacy Policy

Your Personal Data - who we are

This privacy policy sets out how Visit Preston uses and protects any information that you provide when you use this website.

The Visit Preston website is maintained by Preston City Council for information and communication purposes.

Your privacy is important to us. We aim for full transparency on how we gather, use, and share your personal information in accordance with the General Data Protection Regulation.

If you have any concerns about how Visit Preston is handling your personal data, these can be raised with Preston City Council's Data Protection Officer:

  • In writing - Preston City Council, Lancaster Road, Preston, PR1 2RL
  • Telephone - 01772 906900
  • Email  - info@preston.gov.uk

We keep our privacy notice under regular review and we will place an updated version on this page.

This will help ensure that you are always aware of what information we collect and how we use it.

The data we collect about you

We will only collect basic personal data about you which includes your name, address, telephone number, email etc, together with information you have given us and information that we receive from third parties.

Why we need your information

To provide you with efficient and effective services Visit Preston needs to collect personal data.

Visit Preston will process the information you provide in a manner that is compatible with the General Data Protection Regulation and the Data Protection Act and in particular aims to comply with the principles within the Regulation.

Visit Preston will use information about you for the provision of services and specifically for the following reasons:

  • To improve our products and services or notify you of any changes
  • To customise the website according to your interests.
  • To periodically send you communications, which you have requested, and that may be of interest to you. These may include information about events and promotions.
  • To promote an event, activity, or place of interest that you have provided through our form system

Your information will only be held as long as necessary on our systems for the relevant activity and will be disposed of in a secure manner when no longer needed.

How Visit Preston uses your information

Visit Preston is committed to compliance with Data Protection legislation. Keeping your personal information accurate and secure is a vital part of providing efficient services to you.

Visit Preston will only use the information it holds about you for the purpose you provided it. It will also only collect the minimum information necessary to fulfil that purpose.

When you provide information you will be told what it will be used for and whom it will be shared with.

There is also information about your computer hardware and software that is automatically collected by the website, through Cookies.

This information can include:

  • your IP address
  • browser type
  • domain names
  • access times
  • referring Web site addresses.

This information is used by Visit Preston for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Website.

Visit Preston will not supply your information to any organisation for marketing purposes without your prior consent.

Using your information for Marketing purposes

Visit Preston may like to send you information about our products and services which may be of interest to you.

You have a choice about whether or not you wish to receive information from us and we will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind and you can opt-out at any time.

What are your rights

You have the right to:

  • request a copy of your information (known as a subject access request)
  • request rectification or erasure of your information,
  • request a restriction on the processing of your information, and,
  • object to processing of your information,
  • complain to the Information Commissioner's Office about the way the website processes your information.
  • set your browser to remove or reject cookies before using the Visit Preston website.

If you require further information about the use of your data or would like to exercise any of the above rights, please contact:

Data Protection Officer
Preston City Council
Town Hall
Lancaster Road

Transferring information overseas

In certain circumstances we may transfer your information to organisations in other countries on the basis that anyone to whom we pass it protects it in the same way we would and in accordance with applicable laws.

How long we keep your information

We will keep your information for as long as it is required by us or other regulatory bodies in order to comply with legal and regulatory requirements or for other operational reasons. In most cases this will be a minimum of six years.

Website Information

Visit Preston encourages you to review the privacy statements of Websites you choose to link to from Visit Preston so that you can understand how those Websites collect, use and share your information.

Visit Preston and Preston City Council is not responsible for the privacy statements or other content on Websites outside of the Preston City Council family of Websites.

Use of Cookies

The Visit Preston Website use "cookies" to help you personalise your online experience.

A cookie is a text file that is placed on your hard disk by a website via your web browser. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

For more information please visit our Cookies page.